Our Delivery & Returns Policy
Costs of Delivery - £3.95 and free over £150 UK Standard Delivery - (2-3 Working days)
£5.95 UK Next Working Day Delivery (Order Before midday to guarantee)
£6.95 European Delivery - (7-10 Working Days)
£12.95 International Delivery
Please note that all deliveries will require a signature.
Please enter your mobile number to receive a 'Predict SMS' notifying you of a 1 hour delivery window. A signature will be required upon delivery for all services.
Please note we do not deliver on bank holidays. Any orders placed on a bank holiday do not qualify for next day delivery but will be dispatched within 2 working days.
Goods may be returned for refund or exchange within 14 days of receipt.
Returned items must not be worn, soiled or damaged in any way, and must be 'as sold'.
You do not need to contact us to notify us of your return, unless the item is faulty or is outside of our 14 day policy.
Goods must be packaged securely to ensure they are not damaged in transit.
The responsibility and liability of the goods remains with you until we are in receipt of the goods.
We recommend you return by registered post.
Goods are returned to us at your cost.
Customers exchanging goods will not be charged the delivery charge on their new order.
Your credit card will be credited once item/s are received and are in appropriate condition. Returned items must not be worn, soiled or damaged in any way. All returns must include our order reference number and any applicable contact information.
Please return goods to:
Schoffel Countrywear Web Returns
The Old Mill
If you have any queries you can contact:
Schoffel Customer Services
Tel: 01572 772480